As AI Collides with Legacy Contact Center Technology, TTEC Digital’s Latest Software Release Is Rewriting the Enterprise AI PlaybookAUSTIN, Texas, April 02, 2026 (GLOBE NEWSWIRE) -- TTEC today announced AI Gateway, a new software solution by TTEC Digital designed to connect modern AI capabilities with legacy contact center infrastructure through a single integration. TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), introduced the solution to solve the biggest challenge in enterprise customer service today: adopting AI to improve the customer experience at a lower cost without disrupting vital operations.
TTEC Digital Achieves Dual Honors in Google Cloud Public Sector InnovationRecognized for expertise in customer engagement and validated in data and analytics, TTEC Digital is accelerating the path to AI-enabled government.
TTEC Digital Named a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation ServicesAUSTIN, Texas, Dec. 17, 2025 (GLOBE NEWSWIRE) -- TTEC Holdings Inc. (
NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced that TTEC Digital has been recognized as a Leader and Star Performer in the 2025 Everest Group PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises.
TTEC Digital recognized as the 2025 Microsoft Dynamics 365 Service Partner of the YearAUSTIN, Texas, Nov. 12, 2025 (GLOBE NEWSWIRE) -- TTEC Holdings Inc. (
NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced that TTEC Digital has won the 2025 Microsoft Dynamics 365 Service Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
